Maintenance and Faults

Fixed Call out Charges

Our call out charge includes the first hour on site. Your appointment will be confirmed along with a time slot for your visit. Please ensure a technical contact is available for the duration of the engineering visit.

System Upgrades/Programming

From adding another telephone to your system, to reprogramming which phones ring and where we have you covered. Move-Add-Change requests are free of charge for customers with an annual maintenance contract.

Replacement Parts in stock

We carry replacement parts for when the worst has happened and equipment needs to be swapped out. If your existing equipment can be repaired we offer a loan card scheme to get you back up and running while the repair is completed.

business continuity

In the event your business is suffering a major outage we have a range of packages designed to keep you working. From 4g mobile data routers that can reconnect your office to the internet, to call redirection to multiple mobile phones.

Standard Callout

Call out and first hour on site

Additional Hours

Additional hours on site


Weekend call out and first hour on site